Frequently Asked Questions
What is ServicePros PH?
ServicePros PH is a nationwide directory of service providers to help customers find qualified service providers according to location and availability. Service providers can get listed for free.
How do I join or get started as a service provider?
Tap JOIN OUR NETWORK on the upper right if on PC, or the three lines on the upper right (if on mobile) and click JOIN OUR NETWORK and fill out your details. Upon submitting, you will receive an email so you can start getting your profile page properly filled out. It is FREE to get listed and the Basic Membership is free.
Your profile page also serves as a one-page website that lets you get found on Google!
What are the ways I can get projects?
- By being found in the ServicePros directory and contacted by the customer.
- By getting a request for a quote by a customer.
- By being notified by the system of new jobs posted by customers.
- By getting invited by a customer to a job they posted on ServicePros.
- By looking at the JOBS tab on the upper menu.
- By the customer finding your page on Google. (Yes, your webpage can be found on Google)
ServicePros’s categories are also found on Google. So the more categories you are in, the more chances there are of customers finding you on Google:
In addition, we will also teach members how to use Google’s free tools. Join our Facebook group to know more marketing tips that you as a service provider can do.
What are the main differences between the Basic, Standard, and Gold Packages?
The Basic Package lists you in one (1) city (your main location/city) and under one service category. If you provide one type of service only and only in one city, then the basic membership is enough.
If you serve many cities and have more than one type of service, then the upgraded Standard membership will let you be found in as many as 30 cities and 20 service types. That means as many as 600 times more exposure (30 cities x 20 service types) and more opportunities to get more customers.
With the Gold Package, you get you can be found in as many as 50 cities and 30 service types or up to 1500 times more exposure than a basic membership.
Members will also get notified of job postings according to your number of cities, so the more cities you are listed in, the more job notifications.
Your webpage can also get found on Google for each service you added to your upgraded membership package.
With the upgraded membership also, you can be flexible with your location. Going to your home province for a few days, weeks or months? Simply add those locations and be instantly found in those areas. Have a truck that is out of town that is not your usual location and you want to get customers when the truck makes its way back to its home location? Simply add that location to your dashboard.
Regularly employed but want to get extra work on your free days? Just adjust your availability schedule in your dashboard.
| Basic | Standard Package | Gold Package | |
| Gallery Images | 2 | 30 | 30 |
| Locations Serviced | 1 | 30 | 50 |
| Service Categories | 1 | 20 | 30 |
| Apply for Job Posted/Month | 3 | 30 | 60 |
| Show up on Google for # of Services | 1 | Based on your Service Categories | Based on your Service Categories |
| Notifications on Job Posting | 1 Category | Based on your Service Categories | Based on your Service Categories |
| Priority Member* | Yes | Yes | |
| Getting your webpage on Google |
Regular Waiting Time, no guarantee of indexing** |
Priority Indexing** | Priority Indexing** |
*Priority Member – when clients ask for recommendations
**Regular waiting time for a webpage to show on Google is minimum 1 week, with no guarantee of indexing, while priority indexing is 1-2 days, guaranteed
As a service provider, how can I get more customers?
To have a visual of how an upgraded membership can get you more projects, let’s say you listed for Carpentry Works in Quezon City. That will be your exposure in the Basic membership.
But if you also offer flooring, countertops installation, modular cabinets, flooring, roof repair, wallpaper installation, tile setting, etc and want to also be visible in multiple cities, then with an upgraded membership, you can be seen for each of your services in all of the cities you added.
Here is an illustration:
- Basic = One city and one category
- Standard = up to 20 categories and 30 cities
- Gold / Annual = up to 30 categories and 50 cities
In addition, you will also get job publish notifications according to your number of categories, so more categories, more job notifications.
You will also appear on Google according to your categories.
So clearly, a standard, gold, or annual member gets up to 1500x more exposure than a Basic member
- Standard = up to 600 x more exposure = (20 categories x 30 cities)
- Gold or Annual = up to 1500 times more exposure = (30 categories x 50 cities)
The Annual Plan is the same as the Gold Plan, but you get 12 full months for the price of 10 months (2 months free).
The Standard, Gold, or Annual plan multiplies your exposure and chances to get customers. Here is a tip to get even more customers and want to make the most of your upgraded account: check the other cities in your categories and see which cities have very few service providers or even none at all and add those cities in your areas served. Click here to see our guide on how to upgrade. Use our chat box should you need assistance.
Are there any other fees to be paid aside from the membership fees?
None, any booking will be a transaction between the provider and customer (employer or private client) and payments will be direct to the provider so that the provider receives the payment 100%. Transact payments at your discretion.
Know more about this directory and our mission in our About Us page.
I am a service provider, what is the difference between the Service Categories on the homepage search and and the Services I have added to my dashboard?
A service provider gets searched on the platform by Service Categories on the search bar, not by services listed in the service provider’s account. We based the Service Categories on keyword research as to what the public is commonly typing on Google and other search engines.
As a service provider, can I offer a credit card payment option for my customers?
ServicePros can give that option although the fees will be five per cent 5% *which is just to cover the bank fees. so please take that into consideration when giving a price quotation. Use our special form for credit card payments.
Is there a lock-in period for the membership?
No, cancel anytime. This will automatically deactivate your account/page.
What happens when there are disputes in the service or booking?
Kindly reach out to the provider or the customer to settle any dispute. Please bear in mind that reviews can be given publicly so aim to give a smooth transaction every time. At our discretion, and to continue providing the best service, we may deactivate or block accounts if there is due cause.
As a customer needing to hire, what are the benefits?
As a customer, you can
- search for service providers and see their qualifications, training, services with pricing. and even reviews, before contacting them.
- reach out to a service provider and request for a quote.
- post a job and wait for quotes. The quotes will be neatly organized in your dashboard so you can make informed decisions when hiring.
- hire additional service providers for your service business as needed if you suddenly need more, or need to outsource some of your tasks, or if your regular service providers went on leave.
- save your preferred service providers under Favorites.